What is included in the Launch Basic & Pro packages?
Our launch plans are where all new customers start. They include your full account setup to ensure you have everything you need to capture video testimonials consistently. We help you create your capture link, provide strategy, and templates. All aimed to ensure you squeeze as much out of each video testimonial you capture.
How is the video quality?
The truth is the quality will vary depending on the camera resolution on your customer’s computer, phone or tablet. What we have found from a lot of testing however, is that videos that are raw, real and authentic not only outperform, but also convert much better than “higher-quality” and “overproduced” videos. All this plays in your favor. We focus on capturing amazing content by asking the right questions.
What do you need from me?
After our short (10-min) on-boarding process, and account setup to confirm your ideal editing style and brand settings we will create your customized capture URL. Within 7-days of signing up you will be ready to start sending your link, and capturing video testimonials. Once one of your customers records their video testimonial it will automatically be sent to our video editing team for production. You will be hands free until the approval process. Our team will also keep you fully updated during the entire workflow to know exactly where you stand in the process.
How long does the process take?
Account set-up will take 7 days or less. Once the interview is captured and submitted you will receive your fully produced video testimonial within 72 hours or less with unlimited revisions.
How can I use the video testimonials once you create them for us?
There are endless ways to leverage these assets throughout your sales and marketing funnel. We have actually put together a 6,000 word guide on this topic that outlines 20+ different ways you can leverage video testimonials to grow your eCommerce business under the resources tab in the menu bar.
What do you guys not do?
We don’t do any promotion or publishing of the video testimonial assets once they are completed. Our goal is to focus on what we do best, and thus arm your sales and marketing teams with incredible social proof and user generated content assets. We do however provide use case strategy calls to share what we see working and best practices to get the most out of each video we create for you. All the assets we capture are 100% owned by you.
What is needed from my customers?
On average, your customers will only need to take 8-12 min of their time to submit their story via your capture link. It’s seamless and effortless, and they're able to complete it on their time from either their phone, tablet or computer. We have purposefully designed our process to be as effortless and frictionless as possible. We literally guide and hold your customers hand throughout the entire process.
How can I get started?
The best place to start is with our discounted first order for just a small investment of $197.00 (Normally $347). This allows you to test drive the service and make sure it is the best fit 100% risk-free. Love what you see? Then you can decide to either sign up for one of our discounted annual subscriptions or order as you wish with our pay as you go plan.
What are the add-ons you guys offer?
Add-ons are meant to be strategic additions that will really help you get the most out of each video testimonial. This includes additional social media highlights, adding subtitles, captions, in-depth b-roll, video to blog post, video to an email, and video mashups of multiple video testimonials.